The 12.9" iPad Pro was released in November of 2015 - nearly two years ago. One of its many key features was a new, full-sized virtual keyboard configuration. As a regular user of the iPad for work, this was a huge leap forward in typing on glass.
Nearly two years in, as one might expect, virtually every app available for the iPad has been updated to support the full keyboard configuration. Virtually every one.
The standouts? On my iPad Pro there are two that are notable:
This might - might - be considered forgivable for the Mint app, which is primarily a dashboard for looking at your financial accounts. But Facebook?
Open the Facebook app and you are greeted at the top of the timeline with a box that asks "what’s on your mind" (or whatever this month’s vapid prompt is). It immediately invites you to write something about your day. Unfortunately, if you are interacting with the Facebook app on your 12.9" iPad Pro, tapping into that box gets you a keyboard that looks like this:
This ungainly laid out key formation is the one designed for the 9.7" iPad and, when displayed on the much larger iPad Pro screen, stretches the keys out to a distance that might be useful for Andre the Giant, but is quite a reach for a person with hands that are a perfectly normal size.
One might ask whether Facebook is possibly unaware that Apple released this larger version of the iPad some 23 months ago - perhaps they are busy sorting through other issues, and so have missed this development. One might think this until one has to contact someone thru Facebook Messenger.
Facebook Messenger, of course, is an app owned and operated by Facebook. An app which, incidentally, has been updated to work with the iPad Pro’s keyboard.
Ok, so, that not being the case, maybe it’s just that Facebook hasn’t had an opportunity to update the app.
Not once. Not once in the 144+ times they have updated the app since it was created...
So to be clear, this company makes an app that invites you to type things, has already written the code for the new keyboard and put it into place in another app, and updates the Facebook app approximately every other day, but can’t seem to find the time to make this change.
The living definition of a first world problem? Absolutely. But this is a company that a huge percentage of the country interacts with on a routine basis. Of course, we’re not their customers - we pay nothing for it. Facebook’s customers are the advertisers that buy space in your timeline. But they need our eyes, our attention, to sell. They might not to consider stepping up and making things more pleasant to use.